Who We Are
This privacy policy applies to Tax Dispute Consultants, located at 201-203 Normanton Rd, Derby DE23 6BZ. We are committed to protecting your privacy and handling your personal data responsibly.
What Data We Collect
When you use our website or engage our services, we may collect the following information:
- Contact information: Name, email address, phone number, company name
- Enquiry details: Information you provide through our contact forms or during consultations
- Technical data: IP address, browser type, pages visited, and other analytics data
- Case information: Details related to your tax investigation or dispute (when you engage our services)
How We Use Your Data
We use your personal data for the following purposes:
- To respond to your enquiries and provide requested information
- To deliver our professional services
- To communicate with you about your case or our services
- To improve our website and services
- To comply with legal and regulatory obligations
Legal Basis for Processing
We process your personal data on the following legal bases:
- Consent: When you submit a contact form or request information
- Contractual necessity: When we provide our professional services to you
- Legitimate interests: To improve our services and communicate with existing clients
- Legal obligation: To comply with applicable laws and regulations
Data Sharing
We do not sell, trade, or rent your personal data to third parties. We may share your information with:
- HMRC or other tax authorities (only with your explicit consent or as required by law)
- Professional advisors working on your case
- Service providers who assist with our website and IT operations
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All sensitive information is encrypted and stored securely.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Case-related information is retained for a minimum of 6 years in accordance with professional and legal requirements.
Your Rights
Under UK GDPR, you have the following rights:
- Right of access: Request a copy of the personal data we hold about you
- Right to rectification: Request correction of inaccurate data
- Right to erasure: Request deletion of your data (subject to legal obligations)
- Right to restrict processing: Request limitation of how we use your data
- Right to data portability: Request transfer of your data
- Right to object: Object to certain types of processing
To exercise any of these rights, please contact us using the details below.
Cookies
Our website uses essential cookies to ensure proper functionality. We do not use tracking cookies or third-party advertising cookies. Analytics data is collected anonymously to help us improve our website.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this privacy policy or wish to exercise your data protection rights, please contact us:
- Email: info@taxdisputeconsultants.co.uk
- Phone: 020 3827 1447
- Address: 201-203 Normanton Rd, Derby DE23 6BZ
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Last updated: January 2025